Contact
We’d love to hear from you! Whether you have a question about our custom designs, shipping, or just want to say hello, we are here to help.
Email Support For the fastest response, please email us directly: 📧
info@rootspaws.com
Phone Support: +1 (307) 381 8797 (Available 9 AM - 5 PM EST)
- Response Time: We aim to reply to all emails within 24 hours (Monday - Friday).
- Weekends: We check emails periodically, but please allow up to 48 hours for a reply.
Need Help with an Order? Please include your Order Number (e.g., #1034) in the subject line. This helps us find your details instantly!
Note on Shipping Tracking: If you are looking for your tracking number, it will be automatically emailed to you as soon as your order ships (usually 2-3 days after purchase). Please check your junk/spam folder first!
Mailing Address (Business Office): Roots & Paws Co. LLC 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801 United States
Global Administrative Head Office: GUNESTEPE MAH. 771. SOK 5 A 18 OSMANGAZI, BURSA 016010 Turkey
(Please note: This is our administrative office. Do not send returns to this address without approval via email first).